בית אל מם
Website + data management flow upgrade
Enhancements and Website Integrations
Problem
Repeated manual labor for user management purposes, communication channels are not convenient to use
The main problem being tackled in this project is the inefficiency and manual labor involved in managing the "Beit El Mim" organization's website and user interactions. Currently, the website's sign-up process relies on manual entry through a chat message, event registrations are not integrated, and there's a lack of streamlined communication tools. This project aims to address these issues by automating user sign-ups, enabling event registrations, improving email communication, and integrating WhatsApp for easier updates, ultimately reducing the reliance on manual processes and improving the overall user experience.
Assumptions:
- The Wix platform provides sufficient flexibility and capabilities to implement the required enhancements and integrations.
- The "Beit El Mim" organization has the necessary resources (e.g., personnel, budget) to support and maintain the upgraded website.
-The target audience (users of the website and members of the organization) will adapt to and benefit from the new features and improvements.
-The integration with WhatsApp complies with WhatsApp's policies and guidelines.
-The project team will have access to necessary information and support from the "Beit El Mim" organization to implement the required changes effectively.
Solution
The "Beit El Mim" organization currently has a website on Wix that requires manual entry for user sign-ups and lacks integration for event registrations. Communication tools are not streamlined, and user management relies on a form that sends messages to the website chat instead of utilizing the admin dashboard. There is a need to improve the website's functionality and user management system to enhance digital presence and operational efficiency.
Solution description:
The solution we offer for "Beit El Mim" includes upgrading their Wix website with automated user sign-up forms, event registration, email management, a newsletter, and WhatsApp integration. These enhancements aim to streamline user management, event registration, and communication processes, improving the organization's digital presence and operational efficiency.
Out of scope:
Major Website Redesign: While we are enhancing the functionality of the website, a complete redesign of the website's look and feel is out of scope.
Custom Development Beyond Wix Capabilities: Implementing complex custom features that are not supported by the Wix platform may be out of scope.
Offline Event Management: Managing events outside the scope of the website, such as in-person logistics or coordination, is out of scope.
Non-Website Communication Tools: While we are integrating WhatsApp for communication, implementing additional communication tools outside the website may be out of scope.
Objectives:
expand the community and improve communications channels and data management flows
Quantitative:
Improved User Experience: Enhancing the website's functionality to provide a smoother and more intuitive experience for users.
Increased Engagement: Encouraging more interaction and engagement from users, particularly in events and communications.
Streamlined Operations: Simplifying the organization's operations by automating manual tasks and improving communication processes.
Better Community Connection: Strengthening the connection between the organization and its community through improved communication and engagement opportunities.
Potentials:
value
Risks:
- Loss of information
- Decrease in system efficiency
Feature prioritizing:
- centralize data management flows in one platform
- Form creation platform and integration
- email campaigns and newsletter
3rd parities needed: WIX, CRM -TBD, Google API.
The team
Tech-stack: FrontEnd, Devops, Designer (UX / Graphics)
Idle team:
One designer, one devops, one or two frontend
Non tech roles:
preferably someone who works at Wix and Monday
Ratings:
* Affective: 5
* Achievable: 5
* Simultaneously working is possible: 2
* Usable: 5
* Mailenable: 5
* Confidence: 4
* Doable: 5
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Question for us:- should we utilize the Wix dashboard as a minor CRM tool, or should we consider a proper CRM?
- If we will use a CRM, and since Beit El Mim have bad experience with Monday, do you have an alternate solution to offer?